Privacy Policy

1. Who we are

Simoa Industrial is the commercial brand of Suqian Ximan Trading Co., Ltd. (Jiangsu, China). We are the data controller for personal data submitted through this website. For data-protection requests, contact sales@simoa-industrial.com.

2. What we collect

• Inquiry data you submit via forms: name, company, email, phone/WhatsApp, country, and the product/specification details you provide.
• Attachment data such as spec sheets or drawings you choose to upload.
• Usage data: with your consent, this site loads Google Analytics and Microsoft Clarity to measure pages, interactions, traffic sources, and general region. These tools run only after you choose "Accept all"; they are not loaded when you choose "Essential only".

3. Why we use it (legal bases)

• Contract / pre-contract steps — to respond to your inquiry and prepare a quotation.
• Consent — the banner records your choice in essential local storage. "Accept all" enables the analytics tools described above; "Essential only" keeps them off.
• Legitimate interests — to improve the site and prevent abuse.

4. Who we share it with

We share inquiry data only with the manufacturing partners and service providers needed to answer your request. The current form processor is Web3Forms. We do not sell personal data.

5. International transfers

Because we operate globally, your data may be processed outside your country. We use appropriate safeguards (such as standard contractual clauses) for such transfers.

6. How long we keep it

We retain inquiry data for as long as needed to respond and for a reasonable business-record period afterwards, then delete or anonymise it.

7. Your rights

Where GDPR or similar laws apply, you may request access, correction, deletion, restriction, portability, and objection to processing, and withdraw consent. Email sales@simoa-industrial.com to exercise these rights. You may also lodge a complaint with your local data-protection authority.

8. Security

We use reasonable technical and organisational measures to protect your data. No method of transmission over the internet is fully secure, however.

9. Changes

We may update this policy; the "last updated" date above reflects the latest version.